Effective Date: 29.11.2024
Refund & Cancellation Policy
1. Digital Services
Because our services are personalized and custom-made, refunds are limited.
2. Refund Eligibility
Refunds are possible only if work has not yet begun.

Refund is NOT possible if:
  • Your personalized plan has already been created
  • The plan has been delivered
  • You have already received consultation or coaching
3. Requesting a RefundYou can request a refund by contacting:
📧 support@alex-fitness.online
📞 +995 591 219 471
Requests must include:
  • Full name
  • Email
  • Order number
  • Reason for refund
4. Processing Time
Approved refunds take 5–14 business days to appear on your account.
5. Cancellations
Orders can be cancelled only before production of the digital plan begins.
6. Non-Refundable SituationsNo refunds for:
  • Change of mind
  • Inability to follow the plan
  • Lack of expected results
  • Delays caused by customer’s lack of response
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